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Warranty Program Ebike specifications Shipping & recent orders

Warranty Program

Ebike Motor, ebike controller, ebike display, ebike ebrake, ebike PAS, ebike throttle are all in warranty. But the warranty period is different, please contact us for details.

  1. Fill an after-sales srvice file, write the exact questions you meet.
  2. Take some videos and photos to prove that the goods are indeed damaged.
  3. Send us the invoice along with the after-sales application form via email.

Ebike specifications

  1. Normal bb size is 68mm.Fat bike bb size are 100mm, 120mm.
  2. Normal bike front fork size is 100mm, rear fork size is 135mm, cassette fork size is 142mm. Fat bike front fork size is 135mm, rear fork size is 170mm, cassette fork size is 190mm.

No, pedal assist is necessary, if you don’t need a throttle, we can remove it from the ebike motor system.

Shipping & recent orders

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By train, by sea, by air, by truck.

FOB, DDP, DDU, CIF, ect.

Monday to Friday, excluding national statutory holidays.

After we receive the payment, we will arrange the shipment, and share you the tracking number in 3 working days.